Returns & Exchanges

At DIME Beauty, we want you to love your skincare routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange on most products.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to begin the process.

• 2.
  Select Items

  Choose the specific products you wish to return or exchange and provide a brief reason for the request.

• 3.
  Print & Pack

  Download your prepaid shipping label, securely pack your items in their original packaging, and attach the label to the outside.

• 4.
  Ship & Refund

  Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.